SALES

5.0

SERVICE

4.0

338 ratings and 157 comments received in the last 90 days.

14 March 2024

The centre answered all my questions and made the purchase experience effortless. They were also honest and not the usual pushy sales. The collection of my new car was also effortless and nothing was too much trouble.

13 March 2024

The purchase process ran smoothly over a lengthy period from model selection to handover, with helpful support from my local dealer over that period.

11 March 2024

This was the first large purchase I have made since my husband died, so approached the process with some trepidation. James Trillwood was understanding, informative and supportive throughout purchase and delivery. Thank you, James.

11 March 2024

They delivered what they promised

06 March 2024

Again, really great experience. I felt informed, confident with everything, and appreciated all the extra help.

01 March 2024

Really enjoyed the handover and the way in which the car was presented. Nice that it was covered over then revealed. Also appreciated being picked up from the station, the flowers and meal offer was a nice touch making the experience more personal.

27 February 2024

Easy to deal with made it a pleasure

26 February 2024

Very smooth process, extremely helpful sales person, any issues and queries got resolved immediately. Attentive but not pushy. I feel I got good help with choosing the right optional upgrades for us.

25 February 2024

Lewis Szulc was very helpful and had an excellent balance of being professional and personable when dealing with us. He was exceptionally good with our son too when we met Lewis in person.

22 February 2024

Extremely satisfied. Like I said above the sales man made me feel comfortable, answered all of my questions and was very smooth throughout. I would buy again from that dealership!

21 March 2024

Service and work completed was fine, but the constant calls and emails since asking me to provide feedback is outrageous. Person I've spoke / complained to at Group 1 about this explained that my details have been sold to a third party who carry out

19 March 2024

A bit confusing over which day for the service was actually booked (and it was NOT the day that both the email and SMS reminders said it was), the servicing supervisor was able to fit me in for the service when I turned up on the wrong day.

18 March 2024

Because I'm dissatisfied

17 March 2024

For the recall and the service I was please that a discount had been given and the work linked to a recall. BUT, £336 to change a battery for the SOS is simply scandalous. I have to prepare for this again in 3/4 years time. Why designed this way!

15 March 2024

Courtesy car provided free, helpful staff who kept us informed.

15 March 2024

We got informed very steps on the way

15 March 2024

I was really well looked after and the price didn't make me cry.

14 March 2024

I had taken my car in due to condensation in the headlamp on a Friday and was advised that it needed replacing. I was given a courtesy car in the meantime. To my surprise the replacement was done very promptly as my car was ready by Tuesday.

14 March 2024

While new parts were fitted in my car, i have no video or pictorial evidence of any new parts being put in, or old parts being removed. You can consider a video showcase of work done for client. Stuff unavailable to help me locate car on collection.

13 March 2024

As above.

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