No news found with your current search criteria.
No filters have been added
No news found with your current search criteria.
The staff at the dealership was as helpful as always, they accommodated the appointment at very short notice due to a personal circumstance of mine, and were very competent and efficient.
I was informed all the way through the service.
Great service. Friendly professional staff
Service Manager could not have been more helpful, they even offered me a desk to work from while they tried to sort me as quick as possible, which they did
Everything about the experience was again exemplary
The staff are efficient, knowledgeable and friendly
All went to plan. Came in at the cost promised. All seems good.
I received great service and was kept well informed throughout the day.
Always very helpful
Efficient; staff very aware of current restrictions and mindful of the need to get the job done!
Barons knew all about the car and what needed to be done. Arranging the service was easy. They kept me up-to-date during the day of the service with what was happening. Paying was easy. Car was completed on schedule and ready for collection.
Easy to schedule, COVID safe environment, great value..
it was very helpful and provided me with all the information I needed and booked my car in for another service within a couple of months
Software update on car done promptly and issues resolved. I really like that the car is washed after the service, a nice touch.
Efficient and friendly staff
My MOT was completed quickly while I waited, and the took the time to explain my options for repairs clearly.
Friendly and welcoming staff . I know the car will be looked after . They take pride in what they do .
Service was very good. I have been informed about my car on every step.
I got a service appointment very quickly, everything was done correctly and the cost was very fair.
Car service was carried out and completed in time and it was excellent
From booking in with them to taking the car in was a smooth & painless experience. The work that needed doing was carried out in an exceptionally professional way & in fact was executed beyond my expectations - well done Barons.
Gareth saved the day with regard to the MOT and Recall and he kept his promises and kept me informed. Excellent.
Contactless service is great, staff in the showroom/service department outstanding and they were a great help with an issues they discovered. It is such a shame about the dash cam otherwise this would have been the 5 stars as usual.
I was very happy with the way I was looked after And kept informed.
Always good service and customer experience.
Everything went as discussed and planned. No issues.
First Class, communication and safety proceedures
The recall work was carried out as promised.
loved the video!
Couldn't have been any better
Best branch I've been too
They lent me a staff members car when they didn't have a loan car.
Usual high standard of service, with good communications & explanations of work carried out.
not bad value for money
Barons Cambridge BMW have always looked after me from customer service point of view. Service always carried out to the highest level, the car is always returned to me clean and shiny. A+
Comprehensive and customer friendly
I was very satisfied with the service provided and will without doubt use them again for my servicing needs.
Friendly and approachable staff.
Took the car in at zero notice and fixed it quickly, following a failure
Everything is explained in detailed and no question is too much
First class service
Good service friendly staff
The staff were really helpful and friendly, my service happened seamlessly
Did exactly what they promised in the stated time.
Kept me informed at all times. Video review of the service great idea.
Work completed to time and at lower cost than estimate.Work well explained and returned car washed and cleaned.
health check done, prompt service
So simple and easy
The service was excellent. Jake, who we dealt with was helpful, informative and efficient.
The team at Barons provided a first rate service from my initial visit right up to delivery of the vehicle.
We was kept in constant touch with the sales person and the finanacial department through phone calls and videos of our purchase.
Everything catered for
Perfect and efficient.
Everything ran smoothly from ordering to delivery, surpassing expectations, this dealership is a exceptional representation of the BMW brand.
Jake from BMW Cambridge was exceptional throughout. I wouldn't hesitate about buying another car from BMW and Jake. He's a true asset to the dealership and brand.
adapted to my needs
The handover was informative and efficient. It was a pleasure to deal with Robert and I will hope to do so again in the future.
I wanted to explore the best finance deals for a new vehicle and the salesman listened patiently to my requirements and took time to go through all the options and comparisons across several models
Quick and easy to set up and collect
Just great service
Couldn't fault the experience. Kept me updated from the start and throughout the build.
Everything went to plan and I was able to take delivery of a new car within a week.
Very straightforward and excellent customer service from the salesman
The Sales Rep Jake Cummings was very professional. He came in on his day off to provide outstanding customer service.
Kept up to date along the way. Great experience
Excellent service and team
The preparation and handover of the vehicle was very good.
I was completely satisfied - it was a pity that Covid-19 delayed the delivery of the car but that was not Baron's fault
Just happy how thing went well
Again everything was easy and smooth
I did not experience any major problems with my experience
smooth & efficient process