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ABOUT BARONS CAMBRIDGE.

Find out more about what we do and our team.

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Kevin Appleton

Head of Business

Anthony Murphy

Local Business Development Manager

Jake Cummings

Sales Executive
  • Department BMW

Robin Angell

BMW Sales Executive

Darren Lumley

BMW Used Car Sales Executive

David Hall

Aftersales Manager
  • Department Aftersales

Nick Bell

Parts Manager

Will Horner

Service Advisor

James Trillwood

BMW Sales Executive

James White

BMW New Car Sales Controller

Paul Robinson

BMW Sales Manager

Adam Bonnett

Sales Executive

Peter Speechley-Grove

BMW Used Car Sales Executive

Andy Toseland

Workshop Controller

Sarah Moore

Service Advisor

Liam Bambridge

Service Advisor

Charlotte Rowland

Retention Specialist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The staff at the dealership was as helpful as always, they accommodated the appointment at very short notice due to a personal circumstance of mine, and were very competent and efficient.

Service

I was informed all the way through the service.

Service

Great service. Friendly professional staff

Service

Service Manager could not have been more helpful, they even offered me a desk to work from while they tried to sort me as quick as possible, which they did

Service

Everything about the experience was again exemplary

Service

The staff are efficient, knowledgeable and friendly

Service

All went to plan. Came in at the cost promised. All seems good.

Service

I received great service and was kept well informed throughout the day.

Service

Always very helpful

Service

Efficient; staff very aware of current restrictions and mindful of the need to get the job done!

Service

Barons knew all about the car and what needed to be done. Arranging the service was easy. They kept me up-to-date during the day of the service with what was happening. Paying was easy. Car was completed on schedule and ready for collection.

Service

Easy to schedule, COVID safe environment, great value..

Service

it was very helpful and provided me with all the information I needed and booked my car in for another service within a couple of months

Service

Software update on car done promptly and issues resolved. I really like that the car is washed after the service, a nice touch.

Service

Efficient and friendly staff

Service

My MOT was completed quickly while I waited, and the took the time to explain my options for repairs clearly.

Service

Friendly and welcoming staff . I know the car will be looked after . They take pride in what they do .

Service

Service was very good. I have been informed about my car on every step.

Service

I got a service appointment very quickly, everything was done correctly and the cost was very fair.

Service

Car service was carried out and completed in time and it was excellent

Service

From booking in with them to taking the car in was a smooth & painless experience. The work that needed doing was carried out in an exceptionally professional way & in fact was executed beyond my expectations - well done Barons.

Service

Gareth saved the day with regard to the MOT and Recall and he kept his promises and kept me informed. Excellent.

Service

Contactless service is great, staff in the showroom/service department outstanding and they were a great help with an issues they discovered. It is such a shame about the dash cam otherwise this would have been the 5 stars as usual.

Service

I was very happy with the way I was looked after And kept informed.

Service

Always good service and customer experience.

Service

Everything went as discussed and planned. No issues.

Service

First Class, communication and safety proceedures

Service

The recall work was carried out as promised.

Service

loved the video!

Service

Couldn't have been any better

Service

Best branch I've been too

Service

They lent me a staff members car when they didn't have a loan car.

Service

Usual high standard of service, with good communications & explanations of work carried out.

Service

not bad value for money

Service

Barons Cambridge BMW have always looked after me from customer service point of view. Service always carried out to the highest level, the car is always returned to me clean and shiny. A+

Service

Comprehensive and customer friendly

Service

I was very satisfied with the service provided and will without doubt use them again for my servicing needs.

Service

Friendly and approachable staff.

Service

Took the car in at zero notice and fixed it quickly, following a failure

Service

Everything is explained in detailed and no question is too much

Service

Timely

Service

First class service

Service

Good service friendly staff

Service

The staff were really helpful and friendly, my service happened seamlessly

Service

Did exactly what they promised in the stated time.

Service

Kept me informed at all times. Video review of the service great idea.

Service

Work completed to time and at lower cost than estimate.Work well explained and returned car washed and cleaned.

Service

health check done, prompt service

Service

So simple and easy

Sales

The service was excellent. Jake, who we dealt with was helpful, informative and efficient.

Sales

The team at Barons provided a first rate service from my initial visit right up to delivery of the vehicle.

Sales

We was kept in constant touch with the sales person and the finanacial department through phone calls and videos of our purchase.

Sales

Everything catered for

Sales

Perfect and efficient.

Sales

Everything ran smoothly from ordering to delivery, surpassing expectations, this dealership is a exceptional representation of the BMW brand.

Sales

Very helpful

Sales

Jake from BMW Cambridge was exceptional throughout. I wouldn't hesitate about buying another car from BMW and Jake. He's a true asset to the dealership and brand.

Sales

adapted to my needs

Sales

The handover was informative and efficient. It was a pleasure to deal with Robert and I will hope to do so again in the future.

Sales

I wanted to explore the best finance deals for a new vehicle and the salesman listened patiently to my requirements and took time to go through all the options and comparisons across several models

Sales

Quick and easy to set up and collect

Sales

Just great service

Sales

Couldn't fault the experience. Kept me updated from the start and throughout the build.

Sales

Everything went to plan and I was able to take delivery of a new car within a week.

Sales

Very straightforward and excellent customer service from the salesman

Sales

The Sales Rep Jake Cummings was very professional. He came in on his day off to provide outstanding customer service.

Sales

Kept up to date along the way. Great experience

Sales

Excellent service and team

Sales

The preparation and handover of the vehicle was very good.

Sales

I was completely satisfied - it was a pity that Covid-19 delayed the delivery of the car but that was not Baron's fault

Sales

Just happy how thing went well

Sales

Again everything was easy and smooth

Sales

I did not experience any major problems with my experience

Sales

smooth & efficient process